We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. 

Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. 

Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. 

As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! 

We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.  

Join the nation’s leader in second-look finance servicing as our Product Owner! 

The impact you’ll have at Concora Credit: 

This position works with a cross-functional team consisting of IT developers, business analysts, business leaders and others to help turn business ideas and concepts into delivered outcomes.  This requires collaborating with a wide variety of technical and business stakeholders to deliver high quality outcomes, to periodically correct any errors, and to implement changes to systems. This individual will be responsible for translating new capabilities into technical requirements, writing user stories, establishing monitoring plans, conducting testing and maintaining high standards for a consumer facing operation. 

As our Product Owner, you will:  

• Act as the product owner for developing new capabilities and understanding the operation of systems and their dependencies. 
• Working with delivery managers, architects, UX designers and development teams to ensure the business, quality and feature goals are met for each release 
• Be responsible and accountable for the usability and quality of implemented features 
• Manage and maintain backlog of work to be completed, appropriately prioritizing based on business need and company value 
• Provide regular and transparent updates to the business on the status of the product, calling out any risks and proposing tradeoffs or alternate solutions as needed 
• Provide quality oversight for deployments, including multi-step scheduling and user acceptance testing plans 

• Work directly with internal IT teams and vendors to identify, research, diagnose root cause, and to implement solutions to resolve issues within the product if they occur 
• Create and maintain accurate and comprehensive documentation 
• Motivate development team and drive performance by setting clear goals and lead collaborative achievements. Understand and manage to deadlines, cost constraints, and impact on other teams, and make resource and design trade-offs based on those factors 
• Work within an Agile Team 
• Other duties as assigned 

These duties must be performed with or without reasonable accommodation. 

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today. 

Requirements:  

• Experience understanding and managing complex processes, including technology details. 
• 5 years of experience in managing cross-functional teams with a demonstrated expertise in navigating through complex and cross-functional organizations.  Specific focus on building, delivering and maintaining mission critical, 24x7 production systems is required. 
• Facilitation, interpersonal skills, consensus building skills, and effective decision making required. 
• Ability to communicate effectively verbally and in writing with technical staff and non-technical staff-users. 
• Must be able to present technical concepts, diagrams, and other technical assets to business partners, managerial and technical audiences.  
• Excellent documentation skills for defining and producing technical and functional specifications. 
• Ability to identify opportunities for improvement, and to prioritize own work and meet deadlines. 
• Ability to extract and abstract the core essence of complex workflow and execution scenarios 
• Recognize and resolve ambiguous and conflicting objectives. 

What’s In It For You: 

• Medical, Dental and Vision insurance for you and your family 
• Relax and recharge with Paid Time Off (PTO) 
• 6 company-observed paid holidays, plus 3 paid floating holidays 
• 401k (after 90 days) plus employer match up to 4% 
• Pet Insurance for your furry family members  
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App 
• We invest in your future through Tuition Reimbursement  
• Save on taxes with Flexible Spending Accounts 
• Peace of mind with Life and AD&D Insurance 
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability 

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Concora Credit Is an equal opportunity employer (EEO).  

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com.